CRM Service Transformation – Health Consulting Manager – Location Negotiable-00105698 – Apply to http://bit.ly/euJSGL
CRM Sales Transformation – Manager Consumer Goods Business Intelligence – Chicago, New York-00105916
Apply to http://bit.ly/i0kaf2
CRM Segmentation & Analytics Consultant – Location Negotiable-00111262 – Apply to http://bit.ly/hyURJ4
CRM Salesforce.com Manager – Location Negotiable-00111197 – Apply to http://bit.ly/hAMfGR
CRM Sales Transformation – Consumer Goods Sales and Distribution Manager – 00105915
Apply to http://bit.ly/fwJEfR
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CRM Digital Marketing Consultant – Location Negotiable-00109805 – Apply to http://bit.ly/gNB5Cw
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CRM Customer Data Management Consultant – Location Negotiable-00105350 – Apply to http://bit.ly/fvA5Za
CRM – Financial Services Digital Sales and Marketing Strategy Senior Manager – Multiple Locations-00107661
Apply to http://bit.ly/eDe2d0

Accenture is one of the leading providers of management consulting services worldwide with more than 15,000 consultants in 49 countries. Our management consultants create, design and build new business models and help our clients integrate and operate them. You’ll have the opportunity to turn theory into practice and shape strategies right through from inception to execution. How? By acting as a trusted advisor in identifying and creatively solving complex problems, designing/restructuring critical processes, and fundamentally transforming the way a company operates, in order to help them become a high-performance business. Our suite of services delivers tangible business outcomes for our clients and is built on both industry and business expertise.

Accenture CRM solutions help organizations create experiences delivering high performance outcomes. Achieving profitable, organic growth is never simple. Today’s industry dynamics, changing customer demographics and outmoded marketing practices present considerable challenges to establishing the loyal customer relationships that are the foundation of growth. Accenture’s CRM Service Line’s professionals help organizations quickly and cost-effectively acquire the capabilities they need –strategic, analytical and operational — to achieve high performance by strengthening customer relationships.

Service Transformation helps organizations enhance customer satisfaction while reducing operating costs, by designing, implementing and managing a differentiated and optimized customer experience, integrated across the full spectrum of interaction channels, including store and branch locations, field service, call center, IVR and online channels.

Management Consulting professionals focus on strategy and take responsibility for organizational change and business transformation.

Key responsibilities may include:
Identifying and prioritizing account level value creation opportunities based on assessment activities and an understanding of client high level visions, performance gaps and needs
Translating and conveying client business needs into tangible business solution architecture
Shaping and leading effort to define impact of change, affected audiences [internal and external], communication strategies, and mechanisms to measure success (i.e. KPIs)
Shaping and leading business architecture transformational programs
Monitoring and managing target value and performance goals (e.g., strategic, financial and operations), ensuring planned business outcomes are achieved and adjusting program if necessary
Assessing and managing risk throughout all aspects of the business solution implementation
Leveraging the full range of appropriate client and Accenture resources in designing the change plan
Leading effective multi-disciplinary teams to plan and deliver the business outcomes of the journey
Monitoring journey results/business outcomes and making adjustments as needed
Travel Requirements:
Ability to travel up to 100% (typically Monday through Thursday)
Accenture offers career opportunities across our workforces, providing a unique career experience, depending on your skills, career objectives and preferred work experience. Across every area of our business, you’ll find people who are among the best at what they do.

Basic Qualifications:
4+ years experience with Business to Business CRM Service Operations
Service Enabling Technologies
Service Operation Optimization
Service Workforce Optimization
Customer Enablement and Channel Integration
Service Strategy
4+ years in a consulting environment
4+ years experience in healthcare payer/provider operations consulting including operational improvement implementation experience
Bachelors degree required
Professional Skill Requirements:
Proven ability to build, manage and foster a team-oriented environment
Proven ability to work creatively and analytically in a problem-solving environment
Excellent communication (written and oral) and interpersonal skills
Excellent leadership and management skills

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Accenture is an Equal Opportunity Employer.

If you join Accenture you can make great ideas happen for some of the world’s most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Accenture’s Consulting workforce is involved in business consulting, process design work and the application of technologies to business. A career in Consulting is varied and stimulating because each project presents a new challenge and will give you exposure to new clients, business issues, technologies and people. We need people who are able to challenge conventional thought, offer unique perspectives and conceive more innovative solutions for our clients.

Working as a consultant with Accenture, you will build core business, technology and industry expertise helping to deliver world-class business and technology solutions that enable clients to become high performance businesses. Consultants must be professionals who have an interest in how business processes work and interact. In addition, consultants need to apply their skills in project and program management while exhibiting leadership in process re-engineering and implementation of process, technology, and organizational change. Finally, consultants also need to have a working knowledge of the industry and/or the functional areas they serve.

The Consulting workforce is made up of three groups: Management Consulting, Systems Integration Consulting and Technology Consulting. This consulting group structure provides outstanding opportunities to develop highly specialized skills that will help you advance your career.

Job Description:

Technology Growth Platform consulting professionals are responsible for delivering large-scale, complex programs that marry processes with technology to help our clients achieve high performance.

Functional Applications professionals design, implement and deploy packaged software solutions to optimize a particular business process or management function.

Customer Relationship Management (CRM) Applications professionals design, develop and deploy solutions and applications that help clients optimize the value they derive from their customer relationships and marketing and service strategies.

Key responsibilities may include:
• Supervising process and functional design activities
• Creating functional requirements as an input to application design
• Developing and testing detailed functional designs for business solution components and prototypes
• Supervising application build, test, and deploy activities
• Planning and executing data conversion activities (e.g., test data)
• Driving test planning and execution
Basic Qualifications:
2+ years of technical integration, implementation or development experience with any of the following CRM applications: Callidus, Siebel ICM, Oracle ICM, Motiva, Trilogy or Chordiant (enablement of incentive compensation strategies including compensation analysis and design, implementation of application solution, and development of needed reports).
Bachelor’s degree
Work with any or all of the following marketing tools and software, as a User or Implementing: Campaign Management software (including Unica, Siebel Marketing, Epiphany), Marketing Resource Management (MRM) software (e.g., Aprimo or Unica).

Preferred Skills:
Experience with architecture and implementation of leading CRM Packages like: Salesforce.com, Siebel, Dynamics CRM and Pegasystems.
Experience integrating Sales and Marketing, HR and Incentive Compensation applications and resolving the issues arising from their integration.
Experience in the implementation or user of marketing packaged software, specifically campaign management, marketing resources software, or marketing analytics software (utilizing MRM softwares including Unica, Aprimo, SAP CRM, Epiphany, Assetlink, etc.)
Experience with Callidus, Siebel ICM, Oracle ICM, Motiva, or Trilogy (enablement of incentive compensation strategies including compenstation analysis and design, implementation of application solutions, and development of needed reports).
Designing, implementing, and testing leading-edge Quote and Product Configuration integrations; experience with major Quote and Product Configurators like Siebel, Oracle, Sterling Comergent, Big Machines.

Experience working with analytics, segmentation, and data mining in a professional environment using core SAS modules (SAS/Base, SAS/Stat, SAS/Macro Processing, SAS/Graph)
Experience working with clients specifically in the Communications, High Tech, and Media industry segment
Travel up to 100% may be required, Monday – Friday

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

We are an Equal Opportunity Employer.

If you join Accenture you can make great ideas happen for some of the world’s most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life. For more information please visit www.accenture.com

Our Management Consultants can expect to:
Define business solutions to complex problems
Work in fast paced, challenging environments
Engage in programs from business case strategy development to operationalizing a vision
Deliver high-quality solutions across multiple industries
Work on a variety of projects ranging in both size and scope
Receive continuous training
Gain rapid career progression

We have opportunities for you to join our Management Consulting practice in Customer Relationship Management (CRM)

Accenture CRM solutions help organizations create experiences delivering high performance outcomes. Achieving profitable, organic growth is never simple. Today’s industry dynamics, changing customer demographics and outmoded marketing practices present considerable challenges to establishing the loyal customer relationships that are the foundation of growth.

Accenture’s CRM Service Line’s professionals help organizations quickly and cost-effectively acquire the capabilities they need –strategic, analytical and operational — to achieve high performance by strengthening customer relationships.

Job Description
Management consulting professionals focus on strategy and take responsibility for organizational change and business transformation. In our CRM Sales Transformation practice, professionals collaborate closely with client teams to define and implement solutions related to sales strategy, process, organization and applications, based upon an understanding of the client’s challenges and business needs. Our practitioners develop methodical approaches to analyze customers and partners, optimizing sales capabilities and resources across routes to market. In addition to the implementation of leading practice sales strategies, business processes and leading on-premise and software as a service (SaaS) sales solutions, Accenture teams work with our clients’ to achieve adoption in new processes and systems necessary for realizing business value and strategic objectives.

CRM Sales Transformation professionals have a specific focus on delivering client solutions that include:
Working with Sales organizations to identify sales process and technology gaps and pain points
Understanding and developing points of view on multi-channel sales strategies to align with organizational sales objectives and maximize ROI
Conducting channel optimization and analytics across routes to market
Defining front-office business processes and quantifying the potential benefit of improved sales and sales operations function
Providing systems integration and technology services for clients seeking to implement third-party SaaS solutions, through innovative business facing delivery models
Working with Sales leadership, field sales people, and sales operations personnel to optimize process and technology solutions
Working “in the field” to drive enablement of business solutions

Key responsibilities may include:
Identify and build successful client solutions, working collaboratively across Accenture’s service lines and operating groups to bring the right resources to bear
Manage all day-to-day aspects of work stream activities functioning as a work stream lead
Help identify and develop client relationships and new business opportunities
Manage engagements various sizes, with responsibility for financial performance as well as content
Develop insightful analysis and candid recommendations when faced with ambiguity
Scope and frame engagement approaches, design and drive insightful analysis, and deliver implementation recommendations
Present analysis and recommendations to clients, from day-to-day contacts up to C-level management
Oversee relationships with third party vendors and agencies
Lead and contribute actively in firm and practice development initiatives/intellectual capital
Train/mentor other consultants and business analysts
Job Requirements:
Ability to travel up to 100%. Travel Monday – Thursday should be expected
Basic Qualifications:
Minimum 8 years experience with CRM Sales Transformation and Technologies
Minimum 4 years experience with SaaS strategy and design
Minimum 2 years formal consultative experience
Bachelors degree required
Preferred Skills:
Operational and strategic exposure to Sales & Marketing organizations
Strong analytical skills in the areas of customer/partner segmentation, cost-to-serve and channel optimization analytics
2+ years experience with Telecommunications industry
Value Proposition creation

Professional Skills Requirements:
Proven ability to build, manage and foster a team-oriented environment
Proven ability to work creatively and analytically in a problem-solving environment
Proven ability to perform and thrive in a collaborative environment
Excellent leadership and management skills
Demonstrated executive presence, with the ability to authoritatively and convincingly articulate value propositions, credentials, and best practices
Demonstrated focus on value and ROI

Accenture is an Equal Opportunity Employer

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

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